(305) 222-7116

TERMS OF SERVICE

TERMS OF SERVICE & CONDITIONS

Royal Carrier Service, LLC (“RCS”, “we”, “our”, “us”) 

By using this website or purchasing/using any services from Royal Carrier Service, LLC, you (“Client”, “you”, “your”) agree to the following Terms & Conditions. 

 

1) Scope of Services 

Royal Carrier Service, LLC provides administrative, compliance-support, and consulting services to motor carriers and transportation-related businesses. Services may include, but are not limited to: 

  • IRP (International Registration Plan) new accounts and renewals 
  • IFTA licensing and renewal support 
  • Fuel tax preparation and reporting assistance (as applicable to your service plan) 
  • DOT/FMCSA compliance support and program guidance 
  • DOT audit readiness assistance and document support 
  • Permits and related registration services 
  • Business registration support and compliance guidance 
  • Document organization, checklists, and compliance education resources 

RCS services are administrative and support-based in nature. We assist with document preparation, process guidance, submissions, and communication support, depending on the selected service. 

 


2) Not Legal, Tax, or Accounting Advice 

Royal Carrier Service, LLC is not a law firm and does not provide legal advice. We are also not a CPA firm and do not provide tax or accounting advice. 

 

All information provided by RCS—whether on this website, by phone, text, email, or in-person—is for general educational and administrative support purposes only. You should consult a licensed attorney, CPA, or qualified professional for legal, tax, or accounting matters. 

 


3) Client Responsibilities 

To perform services effectively, the Client agrees to: 

  • Provide complete, accurate, and truthful information at all times.
  • Provide requested documentation in a timely manner. 
  • Review all forms, filings, and submissions for accuracy before approval and/or submission, when applicable. 
  • Maintain compliance with applicable federal, state, and local laws (DOT/FMCSA requirements, state registration rules, tax rules, and business compliance rules). 
  • Monitor all official notices from agencies, insurers, and vendors and respond promptly. 
  • Maintain ongoing compliance requirements, including but not limited to driver qualification, insurance, vehicle maintenance, safety policies, and records retention. 

RCS is not responsible for delays, denials, penalties, suspensions, audits, enforcement actions, or compliance failures resulting from: 

  • Inaccurate or incomplete client information 
  • Late or missing documentation 
  • Failure to follow instructions 
  • Changes in regulations 
  • Agency backlogs or third-party delays 
  • Client’s failure to maintain required ongoing compliance 

 

4) No Guarantee of Results / Processing Times 

RCS does not control agency decisions, processing times, approvals, or rejections. 

We do not guarantee: 

  • Approval or acceptance of applications
  • Completion dates or processing times 
  • Outcomes of audits, reviews, investigations, or enforcement actions 
  • Results based on government, carrier, broker, vendor, or third-party decisions 

Government agencies may change requirements, processing rules, or timelines at any time without notice. 

 


5) Third-Party Services and Fees 

Some services involve third parties such as state agencies, payment processors, mailing services, insurance companies, and other vendors. 


Client understands that: 

  • Third-party fees are separate from RCS service fees unless stated otherwise. 
  • RCS is not responsible for third-party service interruptions, delays, platform issues, pricing changes, or decisions. 

 

6) Payment Terms 

All service fees must be paid according to the agreed terms. 

Unless otherwise stated: 

  • Fees are due before service begins or at the time of order. 
  • Rush processing (if offered) may require an additional fee. 
  • If a balance remains unpaid, RCS may pause or stop work. 

 

7) Refund Policy 

Due to the nature of administrative and compliance services, refunds are limited. 

Refunds may be denied if: 

  • Work has already started
  • Forms have been completed or submitted
  • Agency fees were paid
  • Time was spent on consultations, research, review, document preparation, or follow-up

 

8) Cancellations / Abandoned Projects 

If the Client cancels after work begins, the Client may be responsible for charges based on work performed. Government fees, third-party fees, shipping fees, and filing fees are non-refundable. 


If the Client fails to provide required documents or communication for an extended period, the request may be considered abandoned, and additional fees may apply to restart the project. 

 


9) Limitation of Liability 

To the fullest extent permitted by law: 

Royal Carrier Service, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: 

  • Lost profits 
  • Lost revenue 
  • Business interruption 
  • Missed loads or contracts 
  • Penalties assessed by agencies 
  • Suspension or revocation of authority 
  • Legal claims from third parties 

RCS’s maximum liability for any claim related to services provided shall be limited to the amount paid to RCS for the specific service giving rise to the claim. 

 


10) Indemnification 

Client agrees to indemnify and hold harmless Royal Carrier Service, LLC, its owners, employees, contractors, and representatives from any claims, losses, penalties, liabilities, or legal costs resulting from: 

  • Inaccurate or incomplete client information
  • Client’s failure to comply with laws or agency rules
  • Third-party actions 
  • Misuse of advice, templates, or documents outside their intended purpose

 

11) Errors & Omissions Coverage 

RCS may carry Errors & Omissions (E&O) insurance for certain services. 
E&O coverage does not guarantee results and does not cover client negligence, fraud, missing documentation, or government/third-party actions. 

 


12) Recordkeeping and Document Storage 

If RCS provides document storage support (cloud folders, copies, or templates), the client acknowledges: 

  • RCS is not responsible for client data loss due to client error, unauthorized access outside our control, or third-party cloud interruptions. 
  • Clients are responsible for maintaining their own backups and records. 
  • RCS may remove access to shared folders after service completion or account closure, unless otherwise agreed. 

 

13) Communications and Response Times 

RCS communicates via phone, email, text, WhatsApp, and/or online forms. 
Response time may vary due to volume, agency requirements, and workload. 

Urgent requests may require a rush fee and/or scheduled appointment. 

 


14) Compliance Updates / Regulatory Changes 

Laws, FMCSA rules, and state policies change frequently. RCS may provide general updates or guidance; however, it remains the Client’s responsibility to stay compliant and ensure all ongoing regulatory obligations are met. 

 


15) Website Use Disclaimer 

Content on this website is provided “as is” for informational purposes and may not reflect the most current rules or agency requirements. Use of this website does not create a professional-client relationship beyond services paid for and agreed upon. 

 


16) Governing Law 

These Terms & Conditions shall be governed by the laws of the State of Florida, without regard to conflict of law provisions. 

 


17) Updates to These Terms 

RCS may update these Terms & Conditions at any time. Updates will be posted on this page and become effective immediately.